Refund policy
Effective Date: 12-15-2025
At A1 Body Fuel, we stand behind the quality of our products. Due to the nature of dietary supplements, we maintain a return policy that protects both our customers and product safety while offering a 30-Day Satisfaction Guarantee on first-time purchases.
30-Day Return Window
We accept return or satisfaction claims within 30 days of delivery.
30-Day Satisfaction Guarantee (First-Time Orders)
If you are not satisfied with your first purchase, contact us within 30 days of delivery, and we will work with you to make it right.
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No return required for opened supplements
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One satisfaction claim per customer
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Applies to first-time orders only
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Resolution may include a refund, replacement, or store credit at our discretion
This guarantee does not apply to subscription renewals, bulk orders, or repeat purchases.
Unopened Product Returns
Unopened, unused products in original sealed packaging may be returned within 30 days of delivery.
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Customer is responsible for return shipping unless the item arrived damaged or incorrect
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Products must be returned in original condition
Opened or Used Products
For health and safety reasons:
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Opened or used supplements cannot be physically returned
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If you are dissatisfied after opening a product, contact our support team to initiate a satisfaction claim under our guarantee
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect:
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Contact us within 7 days of delivery
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Include your order number and clear photos of the issue
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We will arrange a replacement or refund
Refund Processing
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Approved refunds are issued to the original payment method
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Please allow 5–10 business days for processing
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Shipping fees are non-refundable unless the error was on our part
Exchanges
We do not offer direct exchanges. Please place a new order after your return or resolution is completed.
How to Contact Us
To initiate a return or satisfaction claim, email:
📧 support@a1bodyfuel.com
Please include your order number and reason for contacting us.